Login & Security Options

Login Methods

Gatsby gives you flexible options for accessing your account. Choose the method that works best for your team’s workflow and security requirements.

Username & Password

1. Access Login Page

   Go to gatsby.events/login

2. Enter Credentials

   Type your email and password, then click Login

Google

1. Start Google Login

   Go to gatsby.events/login and select “Login with Gmail”

2. Choose Account

   Select your Google account from the list

3. Set Email Permissions

   To let Gatsby send emails on your behalf, approve “Send Emails on Your Behalf” and “Read, compose, and send emails from your Gmail account”

Magic Link

1. Request Magic Link

   Go to gatsby.events/login, click “Login with Magic Link”, and enter your email

2. Check Your Email

   Find the email from Gatsby and click the login link

Okta

Your organization needs Okta configured first. See the Okta SSO setup guide.

1. Start Okta Login

   Go to gatsby.events/login and select “Login with Okta”

2. Enter Email

   Type your email address to be redirected to your company’s Okta page

3. Complete Okta Login

   Sign in to Okta and select Gatsby from your available apps

Two Factor Authentication

Add an extra layer of security to your Gatsby account with 2FA. You’ll need a username and password login (Google and Okta handle their own 2FA).

Setting Up 2FA

1. Open Account Settings

   Click your initials in the top right corner and select Settings

2. Configure 2FA

   Click “Configure 2FA” and scan the QR code with your authenticator app

3. Verify Setup

   Enter the code from your authenticator app to complete setup

Setting up two-factor authentication in Gatsby

Requiring 2FA for Your Organization

1. Access Team Settings

   Navigate to your team settings page

2. Enable 2FA Requirement

   Toggle “Require Two Factor Authentication” to on

SOC2 Type II Certification

Gatsby is SOC2 Type II certified, which means we’ve passed an independent audit of our security controls and processes. This certification provides assurance that we maintain strong security and privacy practices to protect your data.

About SOC2

SOC2 (Service Organization Control 2) is an auditing framework that evaluates how service providers handle sensitive customer data. The certification covers five key areas that directly impact your event management:

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Security

Your data is protected against unauthorized access through firewalls, encryption, and strict access controls.

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Availability

Our systems maintain reliable uptime with redundant infrastructure and disaster recovery planning to keep your events running smoothly.

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Processing Integrity

Guest information, RSVPs, and event data are processed accurately without corruption or errors.

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Confidentiality

Sensitive information like guest lists and private event details remain protected from unauthorized disclosure.

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Privacy

Personal information is collected, used, and stored in compliance with privacy laws and our stated policies.

How Auditing Works

An independent third-party auditor evaluates our security controls and processes annually. They verify that we maintain the required safeguards and follow established procedures for protecting customer data. This ongoing assessment ensures we meet the standards your organization expects.

Request SOC2 Report

If your organization requires a copy of our SOC2 report for compliance or security reviews, contact us directly through Slack or email.

Common Questions

Is 2FA required? No, but you or your admin can choose to require it for your organization.

Do you support Single Sign On? Yes, you can sign in through Google or Okta.

What if I forget my password? Click “Forgot Password?” on the login page and enter your email. We’ll send you a reset link.

How do I set up Okta? Follow the instructions in our Okta SSO guide.

What’s the difference between team members and external collaborators? Team members have full access to Gatsby, while external collaborators can only access the specific events they’re invited to.

Is Gatsby SOC2 certified? Yes. Contact us directly for a copy of our SOC2 report if your organization requires it.