Waitlist Functionality

Enabling the Waitlist

Waitlists let you control who attends your event by requiring approval before someone can RSVP. You can enable waitlists for all guests, set automatic triggers based on capacity or date, or apply them only to public registration.

All Guests

Enable waitlist for everyone when you want full control over attendees. This creates an “Apply to Attend” experience where all guests need your approval before they can RSVP.

1. Access RSVP Settings

   Open the RSVP tool inside your event and find the RSVPs settings dropdown on the right side (it defaults to “Open”).

2. Enable Waitlist

   Select “Waitlist” from the dropdown.

Now all guests will be registered with waitlist status instead of automatically accepted, regardless of whether they use an invitation link or public registration.

Capacity or Date Triggered Waitlist

Use automatic triggers to let pre-approved guests register normally while sending overflow registrations to the waitlist. This works well when you want to honor your guest list but manage capacity.

1. Open Registration Settings

   Navigate to the RSVP page and scroll to the registration box in the right column.

2. Choose Registration Type

   Select from the dropdown options:

   • Open: Guests can register and RSVP normally
   • Closed: No new registrations allowed
   • Waitlist: New registrations go to waitlist only

3. Set Automatic Triggers

   Toggle on capacity limits or closing dates to automatically switch to waitlist mode when conditions are met.

Public Events Waitlist

Control public registration by requiring approval even for events with public links. This prevents open registration while still allowing people to request access.

1. Enable Public Link

   Click “Invite Only” under your event title and switch to “Public Link.”

2. Activate Public Waitlist

   Toggle “Enable Waitlist for Public Links” to “On.” You can also access this setting in the registration box on the RSVP page.

Public link settings with waitlist enabled

Managing Waitlist Approvals

Waitlisted guests appear in your guest list with a pink “waitlisted” tag next to their RSVP status. You can review these requests and decide who to approve.

1. Organize Your Review

   Create a waitlisted tab in your guest list. Consider adding columns or sections to track approved versus denied requests.

2. Approve Guests

   Change approved guests’ RSVP status to “Accepted.” A popup will ask if you want to send them a confirmation email.

3. Send Confirmation

   Click “Yes” to send the standard confirmation, or send a personalized campaign with their RSVP link and calendar invite attached.

Demonstration of managing waitlist approvals

FAQs

• Do waitlisted guests receive an email?

  Yes, you can configure the waitlist confirmation email on the RSVP page. Learn more about confirmation emails.

• How do I approve waitlisted guests?

  Change their status to “Accepted” in the guest list and choose whether to send them a confirmation email.