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Event Management

Tracking RSVP & Attendance Status

Monitor RSVPs and attendance in real-time for private events. Track acceptances, declines, and check-ins with CRM integrations for VIP gatherings.

Track your guest responses and attendance in real-time to make informed decisions about your event. Here’s how to understand and use the RSVP and attendance data Gatsby provides.

Once you send invitations, the RSVP status column shows where each guest stands in your invitation process:

  • Acceptance: They opened the link and accepted the invitation
  • Declined: They opened the link and declined to attend
  • Maybe: They selected “I Will Confirm Later” on the RSVP page
  • Canceled: They changed their RSVP from accepted to declined
  • Invited: You sent a campaign that included their personalized RSVP link
  • Clicked: They clicked the RSVP link but haven’t responded yet
  • Waitlist: They registered for the waitlist
  • Bounced: Their email bounced back
  • Failed: Email not sent, campaign issue, review campaign details
  • Blocked: Email not sent, bounce detected in the past, review campaign details to clear
  • Accepted - Survey Incomplete: Guest did not complete registration (left registration form).

Both Failed and Blocked statuses are helpful for reviewing issues with your first email/invite to your guests. You can review why your email failed or clear the blocked status by clicking into your sent campaign, visiting the Failed or Blocked tab and then hovering over the status.

Screenshot showing various RSVP status

After you check in guests at your event, the attendance column shows:

  • Attended: They showed up to the event
  • No Show: They didn’t attend despite their RSVP
  • Blank: You haven’t marked them as attended or no-show
Screenshot showing the Attendance column

Can I update RSVP status on behalf of guests?

Yes. Click on any RSVP status field to see a dropdown with available options. When you mark a guest as accepted, you can choose whether to send them a confirmation email.

What's the easiest way to share a list of accepted guests?

  1. Go to the accepted tab

    Click the “Accepted” tab in your guest list.

  2. Access sharing options

    Click the dropdown arrow and select “Get View Only Link.”

  3. Enable and copy the link

    Enable the link for the accepted tab, then copy the generated link to share with your team.

Can I send RSVP and attendance data to my other systems?

Gatsby integrates with Salesforce, Affinity, and Zapier. Check their individual help pages to see what data transfers between systems.

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